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Performance Management

Performance management: Effective Feedback Delivery


Content
  • Welcome Message
  • 1. Manager's role
  • 2. Feedback process
  • 3. Types of feedback
  • 4. Characteristics of effective feedback
  • 5. Feedback Role play
  • 6. Observing employee behavior
  • 7. Preparing to deliver feedback effectively
  • 8. Handling critical feedback
  • 9. Managing negative feedback interaction
  • 10. Common challenges
Completion rules
  • All units must be completed
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