| Course | |||||
|---|---|---|---|---|---|
 | Animated Softskill courses / Communication Skills Applied Picture the scene: the phone is ringing nonstop, your boss has moved an important deadline, and you can’t figure out why your keyboard has stopped working. You turn on the lamp for a better look, but the light bulb has blown and, to top it all,... | ||||
 | Animated Softskill courses / Communication Skills Applied Matching your body language with the words you’re saying is important. You can completely undermine any message if your body language doesn’t match up. Try folding your arms, frowning, and shaking your head. Now say, “Yes, I’d love to.”... | ||||
 | Animated Softskill courses / Communication Skills Applied We all know when someone isn’t telling us something. Maybe they avoid eye contact. Maybe they’ve made themselves seem smaller, or moved away from us. No matter what they’re saying, their body is giving you a very clear signal.
You... | ||||
 | Animated Softskill courses / Communication Skills Applied Once upon a time, there was a little girl called Red Riding Hood.
No matter how long ago you heard this story, there’s a good chance you can remember a lot of the details. Like whom she was on her way to visit when the wolf showed up. And... | ||||
 | AA-PM Performance Management Many people feel uncomfortable being assertive in the workplace. Maybe you’ve got an excellent idea you’d like to talk about in your next meeting, but you can’t find the right moment to speak up. Or maybe you’re wondering if it’s ok to... | ||||
 | Animated Softskill courses / Communication Skills Applied We all experience emotions. They’re an integral part of what makes us human. But knowing exactly what we are feeling and how to express it is something we all struggle with sometimes. Emotional literacy is all about learning to identify,... | ||||
 | Animated Softskill courses / Communication Skills Applied For many of us, email makes up the bulk of our professional communication on a day-to-day basis. And receiving an email with an impolite tone or a reply that doesn’t answer all of our questions can be frustrating. Email etiquette is like a code... | ||||
 | Animated Softskill courses / Coaching Essentials When thinking about coaching, you may imagine a gym teacher on the basketball court or a therapist helping someone work through a phobia. Although these roles have “coach” in their title, what they’re actually doing is “managing.”... | ||||
 | Animated Softskill courses / Coaching Essentials Coaching is a brilliant tool that managers use to maximize staff potential. By using your relationship with employees, you can encourage them to learn. But, if you don’t have a reasonable relationship with your employees to begin with, you... | ||||
 | Animated Softskill courses / Coaching Essentials Have you ever been on a date with someone that did nothing but talk about themselves? Yep, we’ve all been there. They may have impressed you with funny stories, but they didn’t ask you any questions or take an interest in your life. Of... |
